SHPortfolioSakibul Haque
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Operations • 2025

Dealer Management System

A SaaS platform enabling distributors to manage suppliers, warehouses, sales teams, deliveries, collections, and reporting.

Role: Platform and workflow design across backend and dashboard surfaces.

Problem solved

Dealer operations were fragmented between spreadsheets, messaging, and inconsistent approval paths.

Solution

Centralized lifecycle management with auditable state transitions and role-specific views.

Architecture overview

Backend APIs enforce the workflow model while dashboard pages surface the right actions for the right operators.

Database design

Domain entities were shaped around dealer lifecycle, supplier relationships, warehouse flows, and financial collection visibility.

API design

API contracts focused on lifecycle transitions, assignment actions, reporting, and operational query efficiency for dashboard use.

Key features

  • Approval workflow
  • Lifecycle tracking
  • Dashboard reporting
  • Operator-friendly forms

Technology stack

LaravelNext.jsPostgreSQLDocker

Challenges

  • Representing multiple operational actors without cluttering the UI model.
  • Maintaining reporting visibility across deliveries, collections, and sales activity.

Outcome signals

  • Reduced ambiguity in dealer status handling
  • Made reporting accessible without manual exports

Lessons learned

  • Operator-friendly forms matter more than generic dashboards in workflow products.
  • Reporting fields should be modeled early, not appended after launch.